FAQs
ACM has sorted and answered a collection of frequently asked questions here for your review.
Frequently Asked Questions
The deadline to notify ACM of a cancellation is 14 days prior to commencement of the course/event.
If cancellation is received 15 days or more days prior to commencement registrants may:
- Cancel and receive a full refund
- Move to a future offering of the same course/event
- Be replaced with a colleague
If cancellation is received 14 days or fewer prior to commencement, registrants may:
- Be replaced with a colleague
- Be moved to a future offering of the same course/event. This is a one-time offering only. A registration moved to a future date remains non-refundable
- Charge the full cost of the course/event
No-shows the morning of the course/event will forfeit the entire registration fee.
Medical emergencies will be addressed on a case-by-case basis.
ACM reserves the right to cancel any course/event prior to the scheduled date and will offer to register you in the next scheduled course/event or promptly refund your payment.
Please keep the cancellation policy in mind when making travel arrangements, such as airline tickets and hotel reservations. ACM will not be responsible for any travel arrangement fees incurred by cancelling or changing travel plans.
ACM reserves the right to change the date and location of a course and to substitute instructors with equivalent qualifications.
- 15 vacation days per year and after five years of service, 20 vacation days per year
- Comprehensive health benefit coverage is provided through Great-West Life and premiums are covered by the company
- Health spending account to help cover extra costs that are not covered
- RRSP matching contributions with escalating matching scale
Friendly, close-knit atmosphere, ability to make friends at work. Casual Fridays. Quarterly celebrations of team and individual successes- scavenger hunt at the Zoo, Science Center Adult night, cooking classes and many other activities including trip to Mexico for all employees and spouses. Fresh fruit for employees delivered weekly. Birthday cakes every month, birthday cards for employees. Ad-hoc get-togethers to celebrate milestones, great feedback or just successful projects. Stampede breakfasts.
Yes. We believe in learning and growing together as individuals and as a company. To this end, we use several tools to ensure that people at ACM receive the support and mentorship they need to progress. We have a mentorship program which is designed to help junior team members by pairing up with more experienced co-workers to build a relationship that will provide guidance and a resource for questions.
We also use a Personal Development Plan program to help employees reflect on their achievements and disappointments, set their growth goals and meet quarterly with the supervisor to review progress and discuss how goals can be achieved.
We work from 7:30 am to 5 pm Monday to Thursday and 7:30 am to 12:30 pm on Fridays.
Our interview process begins with an informal coffee chat to share some details about ACM’s passion and direction as well as your career ambitions, interests and expectations. This meeting is not a formal interview but rather a “get to know you” session to make sure that there is a fit on both sides. When distance is an issue we do this via telephone or Skype.
After that comes the first interview, reference check and second interview.
As an ACM employee, you can attend and are encouraged to take any of the courses that we offer at the Institute of Hazard Prevention. Typically, all Service department employees go through P&ID Interpretation workshop as well as PHA workshop. All staff attends a Safety Lifecycle workshop to better understand safety quadrants. Employees are encourages taking all ACM courses, as well as potentially instructing some courses that apply to your passion.
Being a PHA Scribe is not just about fast typing skills. You need to have the ability to follow along, think ahead, and fill in the details that the PHA team isn’t explicitly saying. Unless of course, you have plenty of time and want to everything dictated to you.
Work starts as soon as the technical drawings are received. The process is split into nodes based on the process streams and associated equipment. You need to understand the process and what the drawings are telling you so that you can separate the nodes accordingly. This understanding of the process carries into the PHA session. You need to be able to understand the sequence of events that could lead to a hazardous consequence. It is easy to jump right to a leak or even a fire without recording the correct order of events. You need to understand that that leak was caused by an overpressure of the vessel, which was caused by liquid carryover from the downstream vessel and so on, all while recording the proper equipment tags.
The team could dictate every word and every equipment tag for you, but wouldn’t it be so much nicer if you could use my technical understanding and experience to fill in the gaps? It sure makes the PHA session run a lot smoother.
PHA scribes support the facilitator. They work together as a team to fill in the blanks and ensure that they have asked all the right questions to get the team to brainstorm as many credible causes as possible. They use their engineering background to help each other understand new processes, and every so often they correct each other’s mistakes.
“Scribing” for PHA studies is an excellent opportunity for junior engineers. They are exposed to many different processes, different operating companies, and different “styles” of engineered drawings.
Interviews traditionally include the team members that will be working with you on a day-to-day basis as well as a hiring manager and human resources. It is important that candidates get to meet their future teammates and ask questions relating to the job.